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Why Nurses and Case Managers Need to Know About Customer Service
Why Nurses and Case Managers Need to Know Customer Service is an online course intended to teach healthcare professionals the importance of customer service. It focuses on the dos and don'ts when dealing with patients and family members to make sure their medical experience is a good one. |
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Cleveland Clinic 16th Annual Obesity Summit
Cleveland Clinic’s 16th Annual Obesity Summit features a diverse mix of faculty experts discussing innovative solutions and new strategies for diabetes, obesity and cardiovascular disease management. Dedicated sessions highlight the causes of obesity and diabetes, preventive strategies and therapeutic management approaches. Healthcare practitioners including physicians, nurse practitioners, physician assistants, dieticians and therapists throughout many specialties can all benefit from the ... |
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Managing Anger & Aggressive Behavior
Managing Anger & Aggressive Behavior is a 3-hour online continuing education (CE) course that provides strategies for dealing with anger and aggression in clinical practice.
Healthcare professionals in every specialty have had experiences with anger and aggression, sometimes finding themselves the target of their clients’ anger. We are human, and all of us are subject to the full range of human emotions, even as therapists within the context of professional encounters with our clients. Wh... |
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Therapy Tidbits – March/April 2018
Therapy Tidbits – March/April 2018 is a 1-hour online continuing education (CE) course comprised of select articles from the March/April 2018 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep psychologists (and other mental health professionals) informed about practice issues. The articles included in this course are:
Teletherapy is the Future Norm - Discusses the importance of educating oneself about teletherapy and introduces a vari... |
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Overcoming the Stigma of Mental Illness
Overcoming the Stigma of Mental Illness is a 2-hour online continuing education (CE/CEU) course that explores the stigmas around mental illness and provides effective strategies to overcome them.
The Substance Abuse and Mental Health Services Administration (SAMHSA) defines mental illness stigma as “a range of negative attitudes, beliefs, and behaviors about mental and substance use disorders.” Mental health and substance use disorders are prevalent and among the most highly stigmatized... |
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Executive Functioning in Adults
Executive Functioning in Adults is a 3-hour online continuing education (CE/CEU) course that provides strategies to help adults overcome executive functioning deficits.
Executive functioning (EF) is an umbrella term for the various complex cognitive processes that are responsible for cognitive control of thoughts and actions that are necessary to maintain goal‐directed behavior in pursuit of the attainment of future goals (Holst & Thorell, 2018). Executive skills allow one to organize the... |
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Why Diets Fail: The Myth of Willpower
Why Diets Fail: The Myth of Willpower is a 1-hour audio continuing education (CE) course that explains why diets fail and provides strategies for what does work. Clinicians continue to recommend diets to their patients, even though diets don’t lead to long-term weight loss. In this course, Dr. Mann will describe the evidence on why diets don’t work in the long term, give the biological reasons why diets fail, explain why willpower is not the problem, and then give strategies for healthy ea... |
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Improving Cultural Competence in Substance Abuse Treatment
Culture is a primary force in the creation of a person’s identity. Counselors who are culturally competent are better able to understand and respect their clients’ identities and related cultural ways of life. This course proposes strategies to engage clients of diverse racial and ethnic groups (who can have very different life experiences, values, and traditions) in treatment. The major racial and ethnic groups in the United States covered in this course are African Americans, Asian Ameri... |
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High Functioning Autism in Children
High Functioning Autism in Children is a 4-hour online continuing education (CE/CEU) course that provides strategies to help children with HFA navigate the "neurotypical" world with success.
According to the Center for Disease Control and Prevention, as of April 2018, the prevalence of autism spectrum disorder (ASD) is increasing. This increase includes children on the higher end of the spectrum; those who have what is informally referred to as “high functioning” ASD. In this course we... |
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Finding Happiness: Positive Interventions in Therapy
Drawing on the latest research, this course will explore the concept of happiness, from common myths to the overriding factors that directly increase our feelings of contentment. We will start with a discussion on why you, the clinician, need to know about happiness and how this information can help in your work with clients. We will then uncover mistakes we make when trying to attain happiness and look carefully at the actions we take and the beliefs that do not just obfuscate our happiness e... |
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Active Listening: Techniques that Work for Children and Parents
Active Listening: Techniques that Work for Children and Parents is a 3-hour online continuing education (CE/CEU) course that offers a valuable compilation of practical and ready-to-use strategies and techniques for building children’s confidence and success by using active listening, one of the key components in developing and maintaining healthy professional and personal relationships. Without this set of skills, clinicians are likely to miss essential pieces of information their clients ar... |
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Therapy Tidbits – November/December 2016
Therapy Tidbits – November/December 2016 is a 1-hour online continuing education (CE) course comprised of select articles from the November/December 2016 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep mental health professionals informed about practice issues. The articles included in this course are:
New ACA Rule May be Onerous Burden – or Totally Irrelevant – for Psychologists: Gordon Herz, PhD, a clinical psychologist in Madison, WI... |
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Animal Assisted Therapy
Animal Assisted Therapy is a 2-hour online continuing education (CE) course that provides information and techniques for working with animals to help clients meet their therapeutic goals.
In Animal-Assisted Therapy (AAT) the human-animal bond is utilized to reach individuals who are otherwise difficult to engage in therapy. AAT has been associated with improving outcomes in four areas: autism-spectrum symptoms, medical difficulties, behavioral challenges, and emotional well-being. At a fund... |
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Ethics & Risk Management: Expert Tips 9
Ethics & Risk Management: Expert Tips 9 is a 3-hour online continuing education (CE) course that addresses a wide variety of ethics and risk management topics, written by experts in the field. Topics include:
Addressing Boundary Issues - Discusses the risks, benefits and ethics of boundary crossings and multiple relationships in therapy.
Consider Risks When Contracting with Commercial Teletherapy Companies - Highlights some of the risks of working with these businesses and suggests some ... |
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Improving Social Skills in Children & Adolescents
Improving Social Skills in Children & Adolescents is a 4-hour online continuing education (CE/CEU) course that provides healthcare professionals with practical tools to guide children in gaining social competence.
Highlighting the benefits and advantages to having well-developed social skills and demonstrating the difficulties and challenges that arise from a lack of these crucial skills, this course will provide practical tools that teachers and therapists can employ to guide children to o... |
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Ageism: Combatting Stereotypes
Ageism: Combatting Stereotypes is a 1-hour online continuing education (CE) course designed to heighten awareness of ageism and how it impacts patient care.
Ageism is the act of having prejudice toward, stereotyping, and/or discriminating against people simply because they are perceived or defined as “old” (R. N. Butler, 1969). Typically, ageism includes the tendency to regard older persons as debilitated, unworthy of attention, or unsuitable for employment or other meaningful activity.... |
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Cyberbullying
Cyberbullying is a 2-hour online continuing education (CE/CEU) course that reviews evidenced-based research for identification, management and prevention of cyberbullying in children, adolescents, and adults.
Bullies have moved from the playground and workplace to the online world, where anonymity can facilitate bullying behavior. Cyberbullying is intentional, repeated harm to another person using communication technology. It is not accidental or random. It is targeted to a person with less... |
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HIV/AIDS: Adherence Issues
HIV/AIDS: Adherence Issues is a 1-hour online continuing education (CE) course that discusses adherence issues in populations at high risk for HIV infection.
HIV and AIDS are medical terms that are linked together due to the progressive nature of HIV. When untreated or undertreated, HIV will become AIDS. The virus can affect people of all ages " children who are born to mothers who have HIV, adolescents, adults, and elders. People who are diagnosed with HIV can live almost normal lifes... |
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Codependency: Causes, Consequences and Cures
In this course, the author offers in-depth and in-person strategies for therapists to use in working with clients who present with the characteristic behavior patterns of codependency. Clients are usually unaware of the underlying codependency that is often responsible for the symptoms they’re suffering. Starting with emphasis on the delicate process of building a caring therapeutic relationship with these clients, the author guides readers through the early shame-inducing parenting styles t... |
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Autism Movement Therapy
Autism Movement Therapy® is an emerging therapy that combines movement and music with positive behavior support strategies to assist individuals with Autism Spectrum Disorder (ASD) in meeting and achieving their speech and language, social and academic goals. Its purpose is to connect left and right hemisphere brain functioning by combining patterning, visual movement calculation, audile receptive processing, rhythm and sequencing into a “whole brain” cognitive thinking approach that can ... |
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Therapy Tidbits - March/April 2016
This course is comprised of select articles from the March/April 2016 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep psychologists (and other mental health professionals) informed about practice issues. The articles included in this course are: Depression Screenings Urged During and After Pregnancy, ACA Constantly Changing, Social Media and Ethics: Self-Reflection in Context of Technology, RxP Battle May Not Be Worth the Cost, Psychologists Mus... |
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Grief: The Reaction to Loss
Grief: The Reaction to Loss is a 2-hour online continuing education (CE/CEU) course that teaches healthcare professionals how to recognize and respond to grief.
Grief is the reaction to loss. People grieve for the loss of someone they love, but they also grieve for the loss of independence, usefulness, cognitive functioning, and physical abilities. Grief is also a lifelong process: a journey rather than a disease that is cured. It changes over time to deal with different kinds of losses. It... |
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How Temperamental Differences Affect Young Children
Temperament plays a significant role in a child’s development, experience, relationships, and behaviors. Children often need supportive intervention to allow them to function in healthy ways and reach their potential. This video course will include a discussion of normal early childhood development and the range of normal functioning as it is impacted by temperament. The purpose of this course is to help participants understand the role that temperament plays in the trajectory of normal chil... |
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Biology of Aging: Research Today for a Healthier Tomorrow
What is aging? Can we live long and live well—and are they the same thing? Is aging in our genes? How does our metabolism relate to aging? Can your immune system still defend you as you age? Since the National Institute on Aging was established in 1974, scientists asking just such questions have learned a great deal about the processes associated with the biology of aging. Technology today supports research that years ago would have seemed possible only in a science fiction novel. This cours... |
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Autism: The New Spectrum of Diagnostics, Treatment & Nutrition
Autism: The New Spectrum of Diagnostics, Treatment & Nutrition is a 4-hour online continuing education (CE/CEU) course that reviews diagnostic changes in autism as well as treatment options and nutrition interventions - both theoretical and applied.
The first section traces the history of the diagnostic concept of autism spectrum disorder (ASD), culminating in the revised criteria of the 2013 version of the Diagnostic and Statistical Manual of Mental Disorders, the DSM-5, with specific focu... |
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Ethics and Social Media
Ethics and Social Media is a 2-hour online continuing education (CE) course that examines the use of Social Networking Services (SNS) on both our personal and professional lives. Is it useful or appropriate (or ethical or therapeutic) for a therapist and a client to share the kinds of information that are routinely posted on SNS like Facebook, Twitter, and others? How are psychotherapists to handle “Friending” requests from clients? What are the threats to confidentiality and therapeutic b... |
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Ethics & Risk Management: Expert Tips VII
This course addresses a variety of ethics and risk management topics in the form of 22 archived articles from The National Psychologist and is intended for psychotherapists of all specialties. Topics include: mismatch resolution; malpractice insurance; ethical prohibition; documentation, lawyers and common sense; hot topics in psychological practice; self-care; forensic psychology; ethics with feeling; telepsychology risks; patient access to records; divorce counseling; ethics, psychology and ... |
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Autism Spectrum Disorder: Evidence-Based Screening & Assessment
Autism Spectrum Disorder: Evidence-Based Screening and Assessment is a 3-hour online continuing education (CE) course that summarizes proven approaches to screening, assessing and diagnosing ASD in children and young adults.
Epidemiological studies indicate a progressively rising prevalence trend in the number of individuals identified with autism spectrum disorder (ASD) over the past decade. Yet, compared with general population estimates, children, and youth with mild to moderate symptoms... |
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Ethics & Boundaries in Psychotherapy
Ethics & Boundaries in Psychotherapy is a 3-hour online continuing education (CE) course intended to give psychotherapists the tools they need to resolve ethical and boundary issues and dilemmas that may be encountered in their everyday professional practice.
Topics discussed include definitions of boundaries; resolving conflicts between ethics and the law; boundary crossings vs. boundary violations; multiple relationships; sexual misconduct; privacy and confidentiality in the age of HIPAA... |
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Improving Communication with Young Clients
Improving Communication with Your Young Clients is a 3-hour online continuing education (CE) course that teaches communication skills for use with young clients and their families.
Healthy professional and personal relationships rely heavily on effective and respectful communication skills. Professionals can benefit from enhancing their repertoire of communication techniques to improve the quality of relationships with families and children who have communication skills deficits. The compet... |
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Teletherapy
Telehealth is a 3-hour online continuing education (CE/CEU) course that provides a literature review of teletherapy for psychologists, marriage and family therapists, professional counselors, and social workers.
The course highlights the benefits of participating in telehealth and addresses possible concerns or anxieties of using technology in therapy. Research and evidence-based strategies are used throughout the course to outline HIPAA challenges and inform regulatory compliance. Examples... |
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Mindfulness: The Healing Power of Compassionate Presence
Mindfulness: The Healing Power of Compassionate Presence is a 6-hour online continuing education (CE) course that will give you the mindfulness skills necessary to work directly, effectively, and courageously with your own and your clients' struggles.
Compassion towards others starts with compassion towards self. Practicing mindfulness cultivates our ability to pay intentional attention to our experience from moment to moment. Mindfulness teaches us to become patiently and spaciously aware ... |
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The Nursing Home Resident: A Holistic Approach
The Nursing Home Resident: A Holistic Approach is a 1-hour online continuing education (CE/CEU) course that thoughtfully examines the many considerations in providing care for older adults.
As our population ages we need to create the appropriate environment in our long-term care facilities addressing the physical, mental, emotional, and spiritual dimensions of each resident. Mental health professionals frequently provide treatment for nursing home residents and information for their famili... |
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Spirituality & Aging
Spirituality & Aging is a 2-hour online continuing education (CE/CEU) course that offers an insight into how spirituality influences the lives of elders in our care.
Spirituality and religious beliefs provide coping mechanisms for issues related to aging and have been proven to have a protective factor. Elders with higher levels of spirituality have better mental and physical health, and are less anxious about aging.
This course provides an accessible tool kit for healthcare professiona... |
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Therapy Tidbits – January/February 2018
Therapy Tidbits – January/February 2018 is a 1-hour online continuing education (CE) course comprised of select articles from the January/February 2018 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep psychologists (and other mental health professionals) informed about practice issues. The articles included in this course are:
Legalization for Medical Use Means Psychologists Should Study Marijuana - Discusses the variables involved... |
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The Psychological Effects of Ostracism
The Psychological Effects of Ostracism is a 2-hour online continuing education (CE/CEU) course that explores the effects of ostracism in both children and adults.
This course will explore the reasons why ostracism occurs – from feelings of moral superiority to differences in physical appearance, and even the idea that ostracism is necessary to insure social cooperation. We will then examine the ways in which ostracism leads to feelings of aggression, hostility, the tendency to endorse ext... |
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Helping Your Young Client Persevere in the Face of Learning Differences
Clinicians and teachers working with students struggling at grade level are committed to raising their students’ achievement potential by creating opportunities to learn. In order to accomplish this, they need to learn new techniques that can help encourage discouraged students – particularly those who have different ways of learning – by supporting and motivating them without enabling self-defeating habits. This course will provide new strategies and techniques for helping students mini... |
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Gender and Transgender Identity
Gender and Transgender Identity is a 3-hour online continuing education (CE) course that reviews issues in the formation of gender and transgender identity. After viewing oneself as a human being, the most important aspect of our self-concept is that we are a male person or a female person. That is the very essence of our humanness and the most basic sense of who we are. To experience a conflict between our physical body and our concept of maleness or femaleness is the most fundamental existen... |
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When Your Young Client is Defiant
When Your Young Client is Defiant is a 3-hour online continuing education (CE/CEU) course that provides practical strategies for managing challenging and defiant behavior in young clients.
Adults are often at a loss when it comes to handling defiance and power struggles. Some lecture the child on disrespectful behavior. Others ignore it, hoping it will go away. All parents find it a frustrating and annoying part of the parenting experience (the same may be said for many clinicians). For cli... |
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Selective Mutism: Identification and Treatment
Selective Mutism: Identification and Treatment is a 2-hour online continuing education (CE/CE) course that discusses the identification and treatment of children who are "selectively mute."
It is expected that young children, upon beginning school, will be able to use expressive language to communicate with their teacher and their peers. Negative educational and social outcomes can occur when children lack this essential skill.
Children who persistently withhold speech or who fail to spe... |
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The Use of Humor in Therapy
Should therapists and counselors use humor as a therapeutic technique? If so, should they be formally trained in those procedures before their implementation? This course will review the risks and benefits of using humor in therapy and the relevant historical controversies of this proposal. The paucity of rigorous empirical research on the effectiveness of this form of clinical intervention is exceeded only by the absence of any training for those practitioners interested in applying humor tec... |
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Therapy Tidbits - July/August 2017
Therapy Tidbits – July/August 2017 is a 1-hour online continuing education (CE) course comprised of select articles from the May/June 2017 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep mental health professionals informed about practice issues. The articles included in this course are:
Telebehavioral Health is Psychology’s Future - Promotes key benefits to telebehavioral health and practical considerations that should be made before em... |
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Cultural & Behavioral Health Disparities Amid COVID-19
Cultural & Behavioral Health Disparities Amid COVID-19 is a 4-hour online continuing education (CE/CEU) course that examines COVID-19 and other mental and behavioral health disparities among racial and ethnic minority populations.
We address social determinants of health and their influence on mental and behavioral health outcomes for COVID-19. Research findings are presented to assist with the knowledge component of racial and ethnocultural responsiveness.
We examine the mental and beha... |
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Therapy Tidbits – July/August 2016
Therapy Tidbits is a 1-hour online continuing education (CE) course comprised of select articles from the July/August 2016 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep psychologists (and other mental health professionals) informed about practice issues. The articles included in this course are:
Mental Health Problems Abound in Flint Lead Crisis - discusses problems afflicting residents of Flint, MI in the city’s water contamination crisi... |
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IEP Goals: S.M.A.R.T.E.R. STEPS® Guide
IEP Goals: S.M.A.R.T.E.R. STEPS® Guide is a 2-hour online continuing education (CE/CEU) course that provides a framework for writing legally compliant IEP goals.
Individualized Education Program (IEP) meetings give parents and professionals a chance to work together to design an IEP for children with learning disabilities who have been determined eligible for special education. The goals for academic achievement and functional performance set for each child are the core of the IEP. Goals r... |
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Caffeine and Health
Caffeine is a rapidly absorbed organic compound that acts as a stimulant in the human body. The average amount of caffeine consumed in the US is approximately 300 mg per person per day - the equivalent to between two and four cups of coffee - with coffee accounting for about three-fourths of the caffeine that is consumed in the American diet. This is considered to be a moderate caffeine intake, which, according to many studies, can promote a variety of health benefits.
But some studies clai... |
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Really Bizarre Sexual Behaviors
The range of extant human behavior is truly extraordinary. But, the range of sexual behaviors is exponentially more so. Some are so infrequent and atypical that we call them “bizarre.” Such sexual practices may be described by some laypersons as “sick” or “abnormal.” Even some health care professionals may label such behaviors as “paraphilic” or “psychopathological” or a major behavior or personality disorder or as simply symptomatic of very serious emotional disturbances.
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Cultural Awareness in Clinical Practice
Cultural Awareness in Clinical Practice is a 3-hour online continuing education (CE) course that provides the foundation for achieving cultural competence and diversity in healthcare settings.
Cultural competence, responding to diversity and inclusion, are important practices for healthcare professionals. This course will help you to gain an awareness of bias and provide strategies to adjust your clinical mindset and therapeutic approach to adapt to “the other” " people who differ ... |
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Therapy Tidbits - May/June 2018
Therapy Tidbits - May/June 2018 is a 1-hour online continuing education (CE) course comprised of select articles from the May/June 2018 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep mental health professionals informed about practice issues. The articles included in this course are:
New Prepayment Audits Strike Fear in Medicare Providers - Describes the difficulties practitioners are facing with when audited and explains the new m... |
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Motivation: Igniting the Process of Change
Motivation: Igniting the Process of Change is a 3-hour online continuing education (CE/CEU) course that explores the question: how do we tap into, ignite and harness our motivation?
We will begin with a discussion about why clinicians need to know this information and how this information can be helpful in working with clients.
Next, we will look at the research behind motivation, decipher between extrinsic and intrinsic motivation, and explore the roots of what keeps us motivated now,... |
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