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Activity Provided By:

Bronx Community College

Customer Service Representative (CSR) Career Prep

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Overview / Abstract:

The customer service representative plays an essential role in an organization's success through providing product and service information and resolving product and service problems. In this course, you will learn about the various duties and responsibilities of the customer service provider, and you will practice these using a variety of exercises, hypothetical interactions, and assignments. The goal of this course is to prepare you to be an outstanding, reliable, and successful customer service representative in a business or other organization.


Oct 02, 2020


Office Management , Property Management , Business & Management , Customer Service , Sales





Credits / Hours

200 Hours / 12 Months / Self-Paced

Keywords / Search Terms

Bronx Community College

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