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Professionalism: Communicating with the Health Care Team
This course proposes practical definitions of professionalism and identifies patterns of questionable professional behavior. It shows how to improve professional behavior and communication among different members of the health care team with a focus on power differentials, generational differences, and how these interactions directly connect to patient care.
Outcome Objectives:
As a result of completing this activity, the participant will be better able to:
- Communicate effectively ... |
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Why Nurses and Case Managers Need to Know About Customer Service
Why Nurses and Case Managers Need to Know Customer Service is an online course intended to teach healthcare professionals the importance of customer service. It focuses on the dos and don'ts when dealing with patients and family members to make sure their medical experience is a good one. |
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Managing Opioid Misuse Disorder in Pregnancy and Neonatal Care
This course familiarizes physicians with evaluation and treatment of patients who present with maternal opioid use during and after pregnancy.
Outcome Objectives:
As a result of completing this activity, the participant will be better able to:
- Identify the specific problems encountered by women using opioids during pregnancy
- Evaluate pregnant patients with a history of maternal opioid use
- Differentiate between maintenance options for opioid treatment during pregnancy
- Assess... |
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Delivering Culturally Competent Care: Managing Type 2 Diabetes in Diverse Populations
This course presents practical advice for working cross-culturally. It allows participants to practice and improve their communication skills while managing typical clinical problems encountered in persons with type 2 diabetes.
Outcome Objectives:
As a result of completing this activity, the participant will be better able to:
- Recognize the differences between the terms "race," "ethnicity," and "culture."
- Employ the Ask, Share, Compare, Negotiate Model with patients in the office... |
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Domestic Violence: How the Nurse Can Be an Advocate
The CDC defines domestic violence as "physical, sexual, or psychological harm caused by a current or former spouse or partner." Domestic violence does not discriminate. It can occur in any culture or at any socioeconomic status or education level. After completing this course, participants should be able to recognize signs of physical abuse among patients; identify a method to therapeutically communicate with a domestic violence victim; identify a method for assisting a domestic violence clien... |
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Accident or Injury? Managing Abuse in Younger Children
This course teaches how to recognize and evaluate cases of suspected child physical abuse and child sexual abuse in young children.
Outcome Objectives:
As a result of completing this activity, the participant will be better able to:
- Perform appropriate medical evaluations for suspected abuse, including:
- Obtaining an accurate history.
- Performing a comprehensive physical exam.
- Differentiating between accidental and non-accidental injury.
- Documenting your assessment accurat... |
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Strategies for Recruiting, Training, and Retaining Men in Nursing
This online course focuses on the challenges facing men in nursing. It will identify issues surrounding recruiting men into the profession and barriers to entering nursing education programs. |
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PEERx: Pharmacy Ethics Continuing Education Series
Ethics Module 1: Priority of Pharmacy Ethics in Healthcare
Ethics in pharmacy is priority for those that work in any area of pharmacy practice. Pharmacy personnel should have a basic understanding of the ethical principles that are recognized by pharmacy leadership. By engaging in conversations about ethics and being familiar with historical examples in pharmacy where ethics were breached, pharmacy personnel can work to prevent future ethical tragedies.
Ethics Module 2: Evolution of Health... |
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Ethics & Risk Management: Expert Tips VII
This course addresses a variety of ethics and risk management topics in the form of 22 archived articles from The National Psychologist and is intended for psychotherapists of all specialties. Topics include: mismatch resolution; malpractice insurance; ethical prohibition; documentation, lawyers and common sense; hot topics in psychological practice; self-care; forensic psychology; ethics with feeling; telepsychology risks; patient access to records; divorce counseling; ethics, psychology and ... |
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Improving Cultural Competence in Substance Abuse Treatment
Culture is a primary force in the creation of a person’s identity. Counselors who are culturally competent are better able to understand and respect their clients’ identities and related cultural ways of life. This course proposes strategies to engage clients of diverse racial and ethnic groups (who can have very different life experiences, values, and traditions) in treatment. The major racial and ethnic groups in the United States covered in this course are African Americans, Asian Ameri... |
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Therapy Tidbits - March/April 2016
This course is comprised of select articles from the March/April 2016 issue of The National Psychologist, a private, independent bi-monthly newspaper intended to keep psychologists (and other mental health professionals) informed about practice issues. The articles included in this course are: Depression Screenings Urged During and After Pregnancy, ACA Constantly Changing, Social Media and Ethics: Self-Reflection in Context of Technology, RxP Battle May Not Be Worth the Cost, Psychologists Mus... |
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Ethics and Social Media
Ethics and Social Media is a 2-hour online continuing education (CE) course that examines the use of Social Networking Services (SNS) on both our personal and professional lives. Is it useful or appropriate (or ethical or therapeutic) for a therapist and a client to share the kinds of information that are routinely posted on SNS like Facebook, Twitter, and others? How are psychotherapists to handle “Friending” requests from clients? What are the threats to confidentiality and therapeutic b... |