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Applied Operations Management: Manufacturing and Services

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Overview / Abstract:

This course teaches you how to manage operations and productive systems. Operations management involves the planning, coordinating, and executing of all activities that create goods or services. You will gain a working knowledge of methods for designing operational functions, systems and processes; will learn to apply strategic and operational decisions in improving processes for delivering goods and services to customers; and will learn to apply tools to achieve competitive in both manufacturing and services businesses. The course outlines new trends in the subject, such as total quality management (TQM), business process reengineering (BPR), supply chain management (SCM), and agile technology and modularity.


Nov 07, 2017


Accounting , Financial Advisor CE, Office Management , Business & Management





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Presenters / Authors / Faculty

Jae K. Shim, Ph.D., CPA

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