Quality Measures Deliver Quality Care

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Overview / Abstract:

Discover Duke University’s quality initiatives. Duke’s priorities began by incorporating the STEEEP criteria, Baldridge initiatives all while maintaining Duke University Values. Duke’s vision included quality/safety, patient experience, work culture and their financial position for growth. Transforming their patient-centered facilities with a strong teamwork structure, complex care plans and coordination of care and intensive case review process lead to their success in reducing admissions, readmissions and direct costs.

The American Health Information Management Association (AHIMA) share their keys to ensuring high quality, safety, compliance, and reimbursement through information governance. AHIMA’s strategic initiatives include, information governance, informatics, public good, innovation and leadership. Demonstrating the importance of information governance to uphold federal and global data standards, while maintaining federal healthcare regulations is key to their success. Discover AHIMA’s organization-wide framework for managing information throughout is lifecycle which supports their strategy, operations, regulatory, legal, risk and environmental requirements.

At the conclusion of the activity, attendees will be able to:
Discuss the importance of core values in driving organizational decisions
Determine how the STEEEP criteria is incorporated in a successful quality model
Recognize innovative performance improvement measures that may be implemented in your setting
Determine the keys to ensuring high quality, safety, compliance, and reimbursement through information governance (IG)
Explain why we need information governance in health care
Define information governance and the 8 Information Governance Principles for Healthcare (IGPHC)


Mar 15, 2018


Office Management , Clinical Laboratory CE, EMS / EMT / Paramedic CE, Informatics / Coding / Billing CE, Nurse Practitioner , Nursing CNE, Physician CME, Physician Assistant CME, Radiology / RAD Tech CE, Respiratory Therapy CE





Credits / Hours



ACCME, AOA, Florida Board of Nursing

Presenters / Authors / Faculty

Lisa Pickett, MD, FACS
Dr. Lisa Pickett is Chief Medical Officer for Duke University Hospital and is an Assistant Professor of Surgery and Medicine at Duke University. Her primary focus is physician development and alignment in safety, quality, and patient satisfaction, as a part of the Duke University Hospital core value of caring for our patients, their loved ones, and each other.

Lynne Thomas Gordon, MBA, RHIA, CAE, FACHE, FAHIMA
Lynne Thomas Gordon is the Chief Executive Officer of The American Health Information Management Association. AHIMA is the respected authority for professional education, training, and Health Information Management knowledge. Lynne’s hospital-based background includes Children’s Hospital at Rush University Medical Center, Houston Medical Center in Georgia, Children’s Hospital of Michigan, and Shands in Florida; providing management and operation leadership for clinical support and patient support in a variety of roles. Lynne has set AHIMA’s course to train clinicians to manage data so it can be transformed into information and knowledge.

Sponsors / Supporters / Grant Providers


Keywords / Search Terms

American Board of Quality Assurance and Utilization Review Physicians (ABQAURP) American Board of Quality Assurance and Utilization Review Physicians,ABQAURP,American Board of Quality Assurance and Utilization Review Physicians (ABQAURP),Accountable Care,Data Security,Physician Advisor,Utilization,Quality,ICD-10,Physician leadership,population health,medical home,quality indicators,reimbursement,Baldrige,quality improvement,Live,CE,CME,Seminar

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