Why Nurses and Case Managers Need to Know About Customer Service
| Overview / Abstract: |
Why Nurses and Case Managers Need to Know Customer Service is an online course intended to teach healthcare professionals the importance of customer service. It focuses on the dos and don'ts when dealing with patients and family members to make sure their medical experience is a good one. |
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Expiration |
Oct 01, 2024 |
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Discipline(s) |
Counselor CE, Nurse Practitioner , Nursing CNE, Social Work CE |
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Format |
Online |
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Cost |
41 |
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Credits / Hours |
6.8 Contact Hours |
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Accreditation |
Corexcel is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation (ANCC).ANCC provider number: P0066.Corexcel is an approved Florida provider # 50-452.Corexcel is an approved California provider # CEP13687. |
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Presenters / Authors / Faculty |
Dana Wetter, RN, M.Ed |
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Activity Specialities / Related Topics |
Social Issues, Managed Care, Ethics, Case Management, Administration / Management |
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Keywords / Search Terms |
Corexcel, nurses, nursing, case manager, case, managers, customer service, attitude, online, course, ancc, contact hours |
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