Professionalism: Communicating with the Health Care Team

This course proposes practical definitions of professionalism and identifies patterns of questionable professional behavior. It shows how to improve professional behavior and communication among different members of the health care team with a focus on power differentials, generational differences, and how these interactions directly connect to patient care.

Outcome Objectives:

As a result of completing this activity, the participant will be better able to:

- Communicate effectively and professionally in a healthcare team to optimize patient care
- Apply constructive teaching environments with respect to learning styles and generational differences
- Identify unprofessional behavior and options for corrective measures and conflict resolution