Staffing and Quality Metrics in Occupational Health Clinics

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Overview / Abstract:

High quality, cost-effective Occupational Health service delivery depends upon strategic use of clinical and support staff. Currently, there is no single, validated staffing model that has gained widespread acceptance among Occupational Medicine practices. At the same time, a growing evidence base demonstrates clear relationships between quality of care, clinical outcomes and staffing ratios. There has been little translation of this scientific research into the outpatient setting. This session will present a series of perspectives on data-driven and automated approaches to Occupational Health Clinic Staffing. The goals will be to help participants to (1) identify quality and performance metrics that may be of use in setting rational staffing goals and (2) integrate local expert panel consensus in this process. The role of internal and external benchmarking in occupational health clinical quality and performance measurement will also be discussed. The target audience for this session is medical providers, clinic administrators, and HR professionals within the private and federal, military or government sectors. This session is sponsored by the Federal and Military Occupational and Environmental Medicine Special Interest Section.


Mar 26, 2011


Physician CME



Credits / Hours

1.5 CME / ABPM

Presenters / Authors / Faculty

Michael J. Hodgson, MD, MPH*, Veterans Health Administration, Washington, DC
Jennifer L. Eaton, MD, MPH*, Johns Hopkins Bloomberg School of Public Health, Baltimore, MD
Timothy M. Mallon, MD, MPH, FACOEM*, Uniformed Services University, Bethesda,MD

Activity Specialities / Related Topics

Occupational Medicine, Regulatory / Compliance / Risk Mgt

Keywords / Search Terms

American College of Occupational and Environmental Medicine Occupational Health service

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