QI 101: Introduction to Health Care Improvement

Serious errors occur at the best hospitals and clinics — despite the best efforts of talented and dedicated providers. As the Institute of Medicine (IOM) declared in 2001, in words that still ring true, “Between the health care we have and the care we could have lies not just a gap, but a chasm.” This course launches you on your journey to becoming a health care change agent. First, you’ll get a high-level picture of the current quality of care in the United States and other nation...
Institute for Healthcare Improvement

PS 104: Teamwork and Communication in a Culture Of Safety

Effective teamwork and communication are critical parts of the design of safe systems. In this course, you’ll learn what makes an effective team through case studies from health care and elsewhere. You’ll analyze the effects of individual behavior for promoting teamwork, communication, and a culture safety. Finally, you’ll learn several essential communication tools, such as briefings, SBAR, and critical language. After completing this course, you will be able to: 1.Explain why effe...
Institute for Healthcare Improvement

PS 102: From Error to Harm

This course provides an overview of the key concepts in the field of patient safety. You’ll learn the relationship between error and harm, and how unsafe conditions and human error lead to harm — through something called the Swiss cheese model. You’ll learn how to classify different types of unsafe acts that humans commit, including error, and how the types of unsafe acts relate to harm. Finally, you’ll learn about how the field of patient safety has expanded its focus from reducin...
Institute for Healthcare Improvement

PS 101: Introduction to Patient Safety

No one embarks on a health care career intending to harm patients. But much too often, patients die or suffer injuries from the care they receive. In this course, you’ll learn why becoming a student of patient safety is critical for everyone involved in health care today. First, you’ll learn about the human and financial toll of medical error around the world. Next, you’ll learn the basics of the psychology of error and try your hand at identifying unsafe acts in real health care cases. ...
Institute for Healthcare Improvement

The Basics of Exercise Physiology: Improving Wellness through the Benefits of Exercise

The Basics of Exercise Physiology online nursing course will help healthcare professionals understand the body's responses to exercise. Participants completing this course will be able to educate patients in the appropriate physical activity to ease chronic conditions or meet their personal goals.
Corexcel

Adult Ventilation Management

Adult Ventilation Management is an online continuing education course designed for nurses who need training in mechanical ventilation for patients who are unable to breathe adequately on his or her own.
Corexcel

Why Nurses and Case Managers Need to Know About Customer Service

Why Nurses and Case Managers Need to Know Customer Service is an online course intended to teach healthcare professionals the importance of customer service. It focuses on the dos and don'ts when dealing with patients and family members to make sure their medical experience is a good one.
Corexcel

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