There Seems to Be a Mistake with My Prescription

When a patient or caregiver thinks a mistake has been made and brings it to your attention, how do you respond? Does your organization have a policy for how to handle these situations? When patients report medication errors to ISMP, they are usually more upset about the response, or lack of response, they receive from the pharmacist or pharmacy management than with the actual error itself. Often, pharmacists, technicians, and management (including corporate) have not been educated or prepared ...
CEI

More Heads Are Better Than One: A Primer on Team-Based Learning

This podcast describes the principles of team-based learning and provides practical tips on how to implement this strategy in your classroom. Discover how applying the principles of team-based learning has the potential to unleash your creative energy while motivating students to higher levels of performance. Upon successful completion of this knowledge-based CPE activity, pharmacy preceptors should be able to:  1. Explain the intent of the basic principles of team-based learning 2. Comp...
CEI

The Multivitamin Dilemma: What Do I Recommend?

The multivitamin market is confusing.  When patients ask about a product, should you recommend they take one, or is it just a waste of money?  This activity will provide guidance on how to objectively evaluate a multivitamin product and confidently make a recommendation for a patient that is individualized and will likely be well tolerated.  Discover practical resources and criteria to help you assess the various products on the market in your practice. Upon successful completion of this...
CEI

Scholarship of Teaching and Learning: From Idea to Presentation

As educators, it is important to ensure our students are engaged and prepared for future practice.  Are your classroom and precepting site activities helping students meet these learning outcomes? This podcast will define the scholarship of teaching and learning (SOTL), provide tips on forming a SOTL research project that is rigorous and appropriate in scope, and identify and address common barriers encountered. Upon successful completion of this knowledge-based CPE activity, pharmacy prec...
CEI

Compounding Sterile Products- A Certificate Training Workshop

Compounding Sterile Products: A Certificate Training Workshop for USP 797 & USP 800 Compliance & Law Pharmacist and Pharmacy Technician fee $1200 Learning Objectives for a Pharmacist & Pharmacy Technician: At the completion of this activity, the participant will be able to: -Compare and contrast the different types of laminar air flow hoods and clean room. -Define parenteral products and routes, and the necessity of aseptic compounding. -Summarize the necessity of quality contr...
Western University of Health Sciences, College of Pharmacy

Physical Assessment - A Certificate Training Workshop for Pharmacy Practitioners

As pharmacists expand their scope of practice under new legislation (SB493), physical assessment is a key skill necessary for advanced practice. This 21 hour course will prepare the pharmacist to obtain a history and perform a basic physical examination that will enable them to assess and monitor drug therapy. The course will employ written materials, videos, lectures, demonstrations and hands on practice and feedback Objectives for Pharmacists At the conclusion of the course the p...
Western University of Health Sciences, College of Pharmacy

Leadership: A Pharmacist's Action Plan

The need for pharmacists to develop and exhibit strong leadership skills in this ever-changing pharmacy landscape is crucial. Pharmacists are faced with the demands of multiple priorities and in order to build an efficient, developed team, focused on improving clinical performance, it is essential that leaders are able to motivate their team to succeed.  Take this course to learn your leadership style and how effective skills translate to positive changes in pharmacy practice.  Upon success...
CEI

GME 207: Faculty Advisor Guide to the IHI Open School Quality Improvement Practicum

Are you ready to see your students and residents put their improvement knowledge into action? The IHI Open School has a unique offering, the IHI Open School Quality Improvement Practicum, that helps new improvers through the process of setting up and conducting a real-world quality improvement (QI) project — but they can’t do it without you. For your trainees, we’ve created a six-lesson course, QI 301: Guide to the IHI Open School Quality Improvement Practicum, that takes them step b...
Institute for Healthcare Improvement

QI 105: Leading Quality Improvement

The first four IHI Open School quality improvement courses taught you basic improvement methodology, which you can apply to improve health care processes and make care safer. But when you assume a leadership role in a clinical improvement project, you'll need more than just technical knowledge. In the real world, you'll need to know the steps for managing the project through to completion. You'll need to understand the psychology of change, and you'll need skills in interdisciplinary teamw...
Institute for Healthcare Improvement

QI 104: Interpreting Data: Run Charts, Control Charts, and other Measurement Tools

In this course, we’ll delve into how to draw an effective run chart. We'll show you how adding helpful elements such as a baseline median, goal line, and annotations of your tests of change can create a compelling picture of your progress toward improvement. We'll teach you the difference between common cause and special cause variation. And we'll show you how to detect signs of special cause variation by applying four rules to a standard run chart or by drawing a control chart. Once you've ...
Institute for Healthcare Improvement

QI 103: Testing and Measuring Changes with PDSA Cycles

In this course, we’ll take you through basic concepts you need to know to run successful PDSA (Plan-Do-Study-Act) cycles in a clinical setting. First, we'll teach you how to plan and conduct a small scale tests of change. We’ll discuss how you can establish a helpful set of measures and how to design a data collection plan that facilitates rapid learning, such as through sampling. Next, we'll focus on studying the data you’ve collected, and we'll explain why a run chart is such a valuabl...
Institute for Healthcare Improvement

TA 103: Quality, Cost, and Value in Health Care

This course will provide you with an overview of value in health care. We’ll start by distinguishing between cost and value, and understanding how both of these concepts relate to quality. We’ll introduce you to the growing problem of health care spending, as well as the health care practitioner’s role in managing these costs. Finally, we’ll explain how to identify and overcome barriers to providing high-value, cost-effective care. After completing this course, you will be able...
Institute for Healthcare Improvement

PFC 202: Having the Conversation: Basic Skills for Conversations about End-of-Life Care

In conjunction with the Boston University School of Medicine and The Conversation Project, the IHI Open School offers this course to introduce students and health professionals to basic skills for having conversations with patients and their families about end-of-life care wishes. This course will also help you develop skills to have conversations with patients and their families about their preferences for care at the end of life. As part of developing these skills, the course invites you...
Institute for Healthcare Improvement

PFC 101: Introduction to Patient-Centered Care

The relationship between patient and provider is changing. Many health care systems aim to provide not only high-quality services, but also patient-centered care that advances the unique health goals of each person and family. In this course, you’ll learn about the ideal relationship to promote health — especially for underserved people who face the greatest barriers to health — as well as some practical skills to make the relationship a reality, After completing this course, you will...
Institute for Healthcare Improvement

L 101: Introduction to Health Care Leadership

When you think of a leader, who comes to mind? A president? A CEO? This course will teach you a different idea of leadership: No matter your position or formal title, you can be a leader. In this course, you’ll learn about a hospital that’s having some trouble with infection control. As you grapple with the case, you’ll learn that leadership isn’t a position of authority — it’s an action. You’ll learn how to persuade different types of people and build enough unity to move forwar...
Institute for Healthcare Improvement

PS 204: Preventing Pressure Ulcers

Pressure ulcers, or bed sores, continue to be a significant problem in health care today. They cause unnecessary harm to patients, increase length of stay, and cost organizations millions of dollars every year. Most of them are also preventable. In the four lessons of this course, we’ll quickly explain the basics of pressure ulcers, and then spend the bulk of our time talking about how to prevent them and treat them. We’ll highlight exemplary organizations, share the latest researc...
Institute for Healthcare Improvement

PS 202: Building a Culture of Safety

As long as human beings provide health care, mistakes and errors will occur. However, organizations can reduce the likelihood of such mistakes and errors and limit their impact by fostering a culture of safety. This is an environment that encourages people to speak up about safety concerns, makes it safe to talk about mistakes and errors, and encourages learning from these events. This course focuses on how organizations can create and foster a culture of safety. After completing this cour...
Institute for Healthcare Improvement

PS 201: Root Cause and Systems Analysis

This course introduces students to a systematic response to error called root cause analysis (RCA). The goal of RCA is to learn from adverse events and prevent them from happening in the future. The three lessons in this course explain RCA in detail, using case studies and examples from both industry and health care. By the end, you’ll learn a step-by-step approach to completing an RCA after an error – and improving the process that led to the error.Note: Because RCAs are usually conducted...
Institute for Healthcare Improvement

PS 105: Communicating with Patients after Adverse Events

In this course, we're going to describe and advocate a patient-centered approach to use when things go wrong. This approach to adverse events and medical error centers on the needs of the patient, but it is also the best way to address the needs of a caregiver in the wake of an adverse event. Finally, it will introduce a systematic response to error called root cause analysis (RCA), the goal of which is to learn from adverse events and prevent them from happening in the future. After compl...
Institute for Healthcare Improvement

QI 301: Guide to the IHI Open School Quality Improvement Practicum

This course is designed to walk you through the process of conducting a quality improvement project. It will call on your knowledge and learning from many other IHI Open School courses, and help you apply quality improvement skills in a real-world setting. After completing this course, you will be able to: 1.Use the Model for Improvement to plan and carry out a quality improvement project in your local health care setting. 2.Develop a charter to guide you through a clinical quality impro...
Institute for Healthcare Improvement

QI 201: Planning for Spread: From Local Improvements to System-Wide Change

Previous courses in the Quality Improvement catalog focused on testing and implementing a change in one location. This advanced course is about the next logical step: spreading the change. You’ll learn about the theory of how change spreads, according to the foundational work of psychologist Kurt Lewin and sociologist Everett Rogers. The you'll learn how to help a new idea spread across a population, both by motivating the people within the population to adopt the change and by developing ne...
Institute for Healthcare Improvement

Interprofessional Education/Practice: Preparing Ourselves and Our Students to be “Team-Ready"

Interprofessional education (IPE) – what does it mean, and how can you ensure students are engaging in it at your practice site?  This session will dispel some of the myths and discuss common roadblocks to incorporating IPE.  Hear from preceptors who have successfully implemented IPE activities at their sites and leave with a plan for ways to integrate IPE into your teaching.    Upon successful completion of this application-based CPE activity, pharmacy preceptors should be able to:...
CEI

Approaches for Management of DIR fees

Direct and indirect remuneration (DIR) fee is a term used by Centers for Medicare and Medicaid Services (CMS) and refers to discounts to pharmacy reimbursement not captured at the point of sale. This session will review the history and background of DIR fees and share approaches to help your pharmacy reduce DIR fees, ultimately increasing reimbursement. Take this course to discover how DIR fees are tied to pharmacy performance and what you can to maximize your management of DIR fees. Up...
CEI

Creating a Just and Accountable Culture in Health Care

This course will describe the necessary components of a just and accountable culture and the distinction between human error, at risk behavior, and reckless behavior. Participants will learn the importance of aligning the goals of a just culture with organizational codes of conduct, provider based peer review systems, and human resource policies and practices. We will also discuss the importance of evaluating current policies and procedures to determine if they reflect what the current pra...
American Board of Quality Assurance and Utilization Review Physicians (ABQAURP)

Helping Your Students Get Ready for Interviews

Help your students and residents shine during the interview process. Learn tips for coaching your students to success by attending this 1 hour webinar. Etiquette and preparation will be addressed. Additionally, listen to tips from both an experienced Residency Director and Student Preceptor to hear what's worked well for them. Upon successful completion of this knowledge-based CPE activity, pharmacy preceptors should be able to: 1. Describe appropriate etiquette for the interview proc...
CEI

How to Evaluate a CV

How can you help your students and residents prepare for their future? This brief webinar will provide tips on how to critically review a CV. We will spend time reviewing an example CV so you can learn what to look for and how to constructively share feedback. Leave this session with a tool to guide you through the process of CV evaluation. Upon successful completion of this knowledge-based CPE activity, pharmacy preceptors should be able to: 1. Identify the purpose and core components o...
CEI

Wear your cape to work: Pharmacist-initiated naloxone dispensing

Laws surrounding dispensing and prescribing naloxone have changed in many states. Now more than ever, pharmacists need to take an active role in identifying patients at risk of overdose. This activity provides guidance on when to consider a co-prescription of naloxone and what product is most appropriate for a select patient. By participating in this activity, you will be prepared to educate your patients and ensure their safe and effective use of this agent in the event it is needed. Upo...
CEI

Timing is Everything: When to Start Antiretroviral Therapy

The optimal time to start patients on antiretroviral therapy (ART) has changed with advancements in HIV therapy. This application-based continuing pharmacy education activity will provide a "journal club format" discussion for pharmacists and student pharmacist to discuss the benefits and risks of ART in HIV-infected patients. Join us to discuss current HIV treatment principles, including timing of initiation of therapy, to help you effectively manage and optimize pharmacotherapy for HIV-infec...
CEI

Back to School: Prescription Drug Abuse: What Pharmacists Can Do to Decrease the Trend

The last of 4 sessions in CEI’s Pain Management Series will discuss the role of the pharmacist in decreasing the alarming trend in prescription drug abuse, including proactive discussion with patients, assessment of abuse risk, naloxone co-prescribing and dispensing, as well as other educational and preventive measures. Conclude the series with knowledge and an action plan to make an impact on safe and effective pain management of your patients. Upon successful completion of this applicat...
CEI

Back to School: Chronic Pain Management: Focus on Cancer Patients

The third of 4 sessions in CEI’s Pain Management Series will focus on chronic pain management in patients with cancer pain. Join us to discuss clinical pearls for medication selection and titration, as well as the role of non-opioid medications, opioid conversion, and when to consider a non-oral formulation. Upon successful completion of this application-based activity, pharmacists should be able to: 1. Describe the pathophysiology of pain in the cancer patient 2. Demonstrate the abil...
CEI

Back to School: Acute Pain Management: Taking Away the Hurt

The second of 4 sessions in CEI’s Pain Management Series will provide clinical pearls on optimizing treatment for acute pain management. Join us to review when to use and when to avoid opioids in acute pain management. Determine which medication is right for your patient through cases highlighting safety, tolerability, and efficacy of opioid and non-opioid agents. Upon successful completion of this application-based activity, pharmacists should be able to: 1. List factors that could c...
CEI

Back to School: What's New? Making Sense of the Changes in Opioid Prescribing

The first of 4 sessions in CEI’s Pain Management Series will provide an overview of the healthcare epidemic related to opioids. Join us to review the recent changes in opioid prescribing, including labeling requirements and prescribing guidelines that affect all pharmacy practices. Upon successful completion of this application-based activity, pharmacists should be able to: 1. Review current statistics on opioid misuse and mortality 2. Describe FDA’s action plan to combat opioid ab...
CEI

Opioid Abuse, Naloxone Protocol, and State Regulations for the Illinois Pharmacist: State Protocol for Naloxone Standing Order under IL Opioid Antagonist Initiative

This ACPE-accredited CE activity is designed to fulfill a state requirement for all Illinois pharmacists who will dispense naloxone via a standing order. In Illinois, a naloxone standing order allows eligible pharmacists who have completed a certified training program in opioid overdose prevention and who are CPR certified to both dispense naloxone and educate patients and potential caregivers on how to properly administer naloxone. Learning Objectives The target audience for this activity...
ProCE

HIV 101: Epidemiologic Impact of HIV and Testing

This activity provides pharmacists, nurses, and allied healthcare providers with a contextual overview of HIV diagnostics, epidemiology, and economics in both adult and adolescent populations. Worldwide and U.S. incidence of HIV is compared along with transmission vectors, mortality rates, and economic impact of the disease. There is a discussion of current HIV testing options, as well as which sub-populations should be tested and when. Learning Objectives The target audience for this acti...
ProCE

Topic Discussions to Promote Learner Growth

This webinar will provide preceptors with rationale for utilizing topic discussions as well as methods for incorporating topic discussions into their rotations. Seasoned preceptors will also gain insight on how to take their existing topic discussions to the next level through practical ways to revitalize and revamp these learning experiences.
CEI

Pharmacologic Management of Diabetes to Achieve Optimal Glycemic Control

This online module will discuss oral and injectable medications to treat diabetes including combination regimens. The learner will consider the American Diabetes Association (ADA) guidelines and the therapeutic experiment as they practice the pharmacotherapeutic management of patients with diabetes and cardiovascular disease (CVD). Learning Objectives: At the end of this activity, participants should be able to: 1. State the general approaches to treatment recommended by the American Di...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Blood Pressure Control: Pharmacist-delivered Medication Management Strategies

Hypertension, referred to as the “silent killer”, affects millions of Americans annually and is the one of the leading causes of stroke and renal failure. Hypertension is often accompanied by other co-morbid conditions such as diabetes and heart failure. Numerous medications can be used to manage hypertension. Selected medications are preferred over others based on co-morbid conditions. Health care providers must be aware of preferred treatment strategies (pharmacological and non-pharmacol...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Management of Dyslipidemia

Dyslipidemia is one of the major risk factors for coronary artery disease, stroke, and peripheral vascular disease. Strategies for primary and secondary prevention have been developed and published by panels of experts and are intended to serve as guidelines for management of patients at various levels of risk for cardiovascular disease. This course reviews the guidelines for diagnosis and pharmacologic management of dyslipidemia in general and at-risk populations. Complex case studies are the...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Physician Dispensing: An Overview of Maryland Law and Regulation

This module will address the laws relating to a physician's legal right to dispense prescription drugs, which the physician prescribes to his or her patients. The requirements and process for obtaining permission from the appropriate state board will be covered. Through learning exercises and online course presentations, the module will emphasize requirements for labeling, filing, inspections and other laws that previously had been primarily directed toward pharmacies. Situations where a presc...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Physician Dispensing: Optimizing Patient Use of Inhalers and Other Respiratory Devices

At the time of dispensing, health professionals are exposed to patients who are struggling with uncontrolled asthma or poorly controlled COPD. Caregivers are also seeking better ways to management this chronic condition. The online module entitled Optimizing Patient Use of Inhalers and Other Respiratory Devices will equip learners with a practical understanding of devices to deliver drug to the lungs. Video demonstrations help learners become familiar with how to identify poor inhaler techniq...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Dispensing, Labeling and Documentation for Maryland Physicians

This interactive, web-based module details the step-by-step processes for dispensing, labeling, and documentation as required by Maryland law. Good dispensing practices are illustrated. The module aids the learner to track workflow from medication preparation before dispensing, through dispensing, and post-dispensing record keeping. Learning Objectives: At the end of this course, the physician participant should be able to: 1. Correctly sequence 6 steps of the dispensing workflow; 2. A...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Counseling Patients at the Point of Dispensing: Requirements & Best Practices

Counseling for Medicare and dual-eligible Medicaid patients is required at the time of dispensing under certain conditions and with certain medications. This one hour module will acquaint learners with specific requirements for counseling, will define and sequence the steps in patient medication counseling, and will share best practices. This session will provide audiovisual case examples to illustrate the practice of counseling. Learning Objectives: At the end of this course, the physicia...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Controlled Substances and Inventory: Issues for Maryland's Dispensing Physicians

The practice of dispensing any medication faces a certain amount of control and regulation, but when that medication is considered a "Controlled Substance" by the DEA, the control and regulation is taken to a whole new level. This module focuses on the intricacies of controlled substance laws and regulations as well as other practice nuances that will benefit any clinic considering dispensing these medications. Learning Objectives: At the end of this course, the physician participant shoul...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Dosage Calculation Review (CE)

Program Summary: Test yourself, brush up, or just do this review course for fun! Dosage Calculation Review is designed to help nursing professionals enhance their dosage calculation skills. This two-credit course covers the calculation of oral, intramuscular, subcutaneous, and intravenous medications for both pediatric and adult populations. Mathematical skills will be reviewed and interactive practice problems will be included after each module to reinforce the math skills needed to correctl...
echelon®

Clinical Pearls Series: Clearing the Air on Electronic Cigarettes and Tobacco Cessation

This continuing pharmacy education activity will serve as a primer on electronic cigarettes (E-Cigarettes) and clarify their role in tobacco cessation. Join us to discuss the pros and cons of E-Cigarettes and gain tips on how to appropriately educate patients and providers on their use.
CEI

Clinical Pearls Series: Appropriate Use of Medications to Treat Advanced Dementia

This continuing pharmacy education activity will provide a case-based discussion for pharmacists to review clinical pearls for appropriate use of medications to treat advanced dementia. Join us to discuss how to assess the risks and benefits of continuing medications in patients with advanced dementia.
CEI

Clinical Pearls Series: Idarucizumab for Dabigatran Reversal

"New oral anticoagulants (NOACs) are recommended for the prevention and treatment of venous thromboembolic events and for the prevention of stroke in patients with non-valvular atrial fibrillation. While these medications are generally considered to be safer than warfarin, the incidence of major bleeding in clinical trials ranges from 0.6% to 3.6% annually. Rapid reversal of NOACs can be challenging. This knowledge-based continuing pharmacy education activity will provide an opportunity for...
CEI

Clinical Pearls Series: Sacubitril/Valsartan: A New Management Strategy for the Treatment of Heart Failure

This continuing pharmacy education activity will provide a case-based discussion for pharmacists to review clinical pearls on the role of sacubitril/valsartan in the management of chronic heart failure. Join us to discuss the current clinical trial data supporting the use of sacubitril/valsartan for the treatment of chronic heart failure and key factors to consider when using this agent in clinical practice.
CEI

Clinical Pearls Series: An Aspirin a Day Keeps the Doctor Away

This continuing pharmacy education activity will review the available evidence surrounding the effectiveness of aspirin for reducing the risk of developing cardiovascular disease (CVD) in at risk patients and to prevent recurrent events in patients with CVD. Join us as we determine which patients will benefit the most from aspirin therapy in preventing CVD and CVD related outcomes.
CEI

Clinical Pearls Series: The Risks of Proton Pump Inhibitors

This continuing pharmacy education activity will provide a case-based discussion to review clinical pearls associated with the potential risks of Proton Pump Inhibitor (PPI) therapy. Join us to discuss why appropriate use of these widely used agents is important to prevent unnecessary adverse events and avoid patient harm.
CEI

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