TA 103: Quality, Cost, and Value in Health Care

This course will provide you with an overview of value in health care. We’ll start by distinguishing between cost and value, and understanding how both of these concepts relate to quality. We’ll introduce you to the growing problem of health care spending, as well as the health care practitioner’s role in managing these costs. Finally, we’ll explain how to identify and overcome barriers to providing high-value, cost-effective care. After completing this course, you will be able...
Institute for Healthcare Improvement

PFC 202: Having the Conversation: Basic Skills for Conversations about End-of-Life Care

In conjunction with the Boston University School of Medicine and The Conversation Project, the IHI Open School offers this course to introduce students and health professionals to basic skills for having conversations with patients and their families about end-of-life care wishes. This course will also help you develop skills to have conversations with patients and their families about their preferences for care at the end of life. As part of developing these skills, the course invites you...
Institute for Healthcare Improvement

PFC 101: Introduction to Patient-Centered Care

The relationship between patient and provider is changing. Many health care systems aim to provide not only high-quality services, but also patient-centered care that advances the unique health goals of each person and family. In this course, you’ll learn about the ideal relationship to promote health — especially for underserved people who face the greatest barriers to health — as well as some practical skills to make the relationship a reality, After completing this course, you will...
Institute for Healthcare Improvement

L 101: Introduction to Health Care Leadership

When you think of a leader, who comes to mind? A president? A CEO? This course will teach you a different idea of leadership: No matter your position or formal title, you can be a leader. In this course, you’ll learn about a hospital that’s having some trouble with infection control. As you grapple with the case, you’ll learn that leadership isn’t a position of authority — it’s an action. You’ll learn how to persuade different types of people and build enough unity to move forwar...
Institute for Healthcare Improvement

PS 204: Preventing Pressure Ulcers

Pressure ulcers, or bed sores, continue to be a significant problem in health care today. They cause unnecessary harm to patients, increase length of stay, and cost organizations millions of dollars every year. Most of them are also preventable. In the four lessons of this course, we’ll quickly explain the basics of pressure ulcers, and then spend the bulk of our time talking about how to prevent them and treat them. We’ll highlight exemplary organizations, share the latest researc...
Institute for Healthcare Improvement

PS 202: Building a Culture of Safety

As long as human beings provide health care, mistakes and errors will occur. However, organizations can reduce the likelihood of such mistakes and errors and limit their impact by fostering a culture of safety. This is an environment that encourages people to speak up about safety concerns, makes it safe to talk about mistakes and errors, and encourages learning from these events. This course focuses on how organizations can create and foster a culture of safety. After completing this cour...
Institute for Healthcare Improvement

PS 201: Root Cause and Systems Analysis

This course introduces students to a systematic response to error called root cause analysis (RCA). The goal of RCA is to learn from adverse events and prevent them from happening in the future. The three lessons in this course explain RCA in detail, using case studies and examples from both industry and health care. By the end, you’ll learn a step-by-step approach to completing an RCA after an error – and improving the process that led to the error.Note: Because RCAs are usually conducted...
Institute for Healthcare Improvement

PS 105: Communicating with Patients after Adverse Events

In this course, we're going to describe and advocate a patient-centered approach to use when things go wrong. This approach to adverse events and medical error centers on the needs of the patient, but it is also the best way to address the needs of a caregiver in the wake of an adverse event. Finally, it will introduce a systematic response to error called root cause analysis (RCA), the goal of which is to learn from adverse events and prevent them from happening in the future. After compl...
Institute for Healthcare Improvement

QI 301: Guide to the IHI Open School Quality Improvement Practicum

This course is designed to walk you through the process of conducting a quality improvement project. It will call on your knowledge and learning from many other IHI Open School courses, and help you apply quality improvement skills in a real-world setting. After completing this course, you will be able to: 1.Use the Model for Improvement to plan and carry out a quality improvement project in your local health care setting. 2.Develop a charter to guide you through a clinical quality impro...
Institute for Healthcare Improvement

QI 201: Planning for Spread: From Local Improvements to System-Wide Change

Previous courses in the Quality Improvement catalog focused on testing and implementing a change in one location. This advanced course is about the next logical step: spreading the change. You’ll learn about the theory of how change spreads, according to the foundational work of psychologist Kurt Lewin and sociologist Everett Rogers. The you'll learn how to help a new idea spread across a population, both by motivating the people within the population to adopt the change and by developing ne...
Institute for Healthcare Improvement

Creating a Just and Accountable Culture in Health Care

This course will describe the necessary components of a just and accountable culture and the distinction between human error, at risk behavior, and reckless behavior. Participants will learn the importance of aligning the goals of a just culture with organizational codes of conduct, provider based peer review systems, and human resource policies and practices. We will also discuss the importance of evaluating current policies and procedures to determine if they reflect what the current pra...
American Board of Quality Assurance and Utilization Review Physicians (ABQAURP)

Opioid Abuse, Naloxone Protocol, and State Regulations for the Illinois Pharmacist: State Protocol for Naloxone Standing Order under IL Opioid Antagonist Initiative

This ACPE-accredited CE activity is designed to fulfill a state requirement for all Illinois pharmacists who will dispense naloxone via a standing order. In Illinois, a naloxone standing order allows eligible pharmacists who have completed a certified training program in opioid overdose prevention and who are CPR certified to both dispense naloxone and educate patients and potential caregivers on how to properly administer naloxone. Learning Objectives The target audience for this activity...
ProCE

Pharmacologic Management of Diabetes to Achieve Optimal Glycemic Control

This online module will discuss oral and injectable medications to treat diabetes including combination regimens. The learner will consider the American Diabetes Association (ADA) guidelines and the therapeutic experiment as they practice the pharmacotherapeutic management of patients with diabetes and cardiovascular disease (CVD). Learning Objectives: At the end of this activity, participants should be able to: 1. State the general approaches to treatment recommended by the American Di...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Physician Dispensing: An Overview of Maryland Law and Regulation

This module will address the laws relating to a physician's legal right to dispense prescription drugs, which the physician prescribes to his or her patients. The requirements and process for obtaining permission from the appropriate state board will be covered. Through learning exercises and online course presentations, the module will emphasize requirements for labeling, filing, inspections and other laws that previously had been primarily directed toward pharmacies. Situations where a presc...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Physician Dispensing: Optimizing Patient Use of Inhalers and Other Respiratory Devices

At the time of dispensing, health professionals are exposed to patients who are struggling with uncontrolled asthma or poorly controlled COPD. Caregivers are also seeking better ways to management this chronic condition. The online module entitled Optimizing Patient Use of Inhalers and Other Respiratory Devices will equip learners with a practical understanding of devices to deliver drug to the lungs. Video demonstrations help learners become familiar with how to identify poor inhaler techniq...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Dispensing, Labeling and Documentation for Maryland Physicians

This interactive, web-based module details the step-by-step processes for dispensing, labeling, and documentation as required by Maryland law. Good dispensing practices are illustrated. The module aids the learner to track workflow from medication preparation before dispensing, through dispensing, and post-dispensing record keeping. Learning Objectives: At the end of this course, the physician participant should be able to: 1. Correctly sequence 6 steps of the dispensing workflow; 2. A...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Counseling Patients at the Point of Dispensing: Requirements & Best Practices

Counseling for Medicare and dual-eligible Medicaid patients is required at the time of dispensing under certain conditions and with certain medications. This one hour module will acquaint learners with specific requirements for counseling, will define and sequence the steps in patient medication counseling, and will share best practices. This session will provide audiovisual case examples to illustrate the practice of counseling. Learning Objectives: At the end of this course, the physicia...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Controlled Substances and Inventory: Issues for Maryland's Dispensing Physicians

The practice of dispensing any medication faces a certain amount of control and regulation, but when that medication is considered a "Controlled Substance" by the DEA, the control and regulation is taken to a whole new level. This module focuses on the intricacies of controlled substance laws and regulations as well as other practice nuances that will benefit any clinic considering dispensing these medications. Learning Objectives: At the end of this course, the physician participant shoul...
University of Maryland School of Pharmacy: CIPS Knowledge Enterprise

Dosage Calculation Review (CE)

Program Summary: Test yourself, brush up, or just do this review course for fun! Dosage Calculation Review is designed to help nursing professionals enhance their dosage calculation skills. This two-credit course covers the calculation of oral, intramuscular, subcutaneous, and intravenous medications for both pediatric and adult populations. Mathematical skills will be reviewed and interactive practice problems will be included after each module to reinforce the math skills needed to correctl...
echelon®

The Brigham Board Review in Oncology: Brigham and Women's Hospital and Oakstone Board Review

Topics covered by The Brigham Board Review in Oncology include: Molecular Genetics of Cancer, Cancer Drug Development, Infections in Cancer Patients, Head and Neck Cancer, Thyroid Cancer, Pancreatic and Hepatobiliary Cancer, Renal and Bladder Cancer, Prostate Cancer and many others. Studying The Brigham Board Review in Oncology will better prepare you to: • Apply current/recommended Oncology guidelines in clinical practice • Perform differential diagnosis of complex Oncologic disorders...
CMEInfo

The Brigham Board Review in Hematology and Oncology

Get ready for the ABIM exam in Hematology-Oncology by studying this Brigham Board Review in Hematology and Oncology. Topics covered by the Brigham Board Review in Hematology and Oncology include: Molecular Genetics of Cancer, Cancer Drug Development, Hematopoietic Stem Cell Transplantation, Acute Leukemias, Myelodysplastic Syndrome, Multiple Myeloma, Hodgkin's Lymphoma, B Cell Malignancies, Mesothelioma, Thyroid Cancer and dozens of others. After completing the Brigham Board Review in Hemat...
CMEInfo

HIPAA Compliance

Are you a health care professional or considering a career in the health care industry? Do you provide products or services to a health care organization? If the answer to either of these questions is yes, then it's mandatory that you understand the compliance requirements of HIPAA, and subsequent rules and laws (through March 31, 2014) that affect HIPAA, includingARRA/HITECH, the Affordable Care Act (ACA), Administrative Simplification Compliance Act (ASCA), the Patient Safety and Quality Imp...
CSU College of Pharmacy CPE

Office of Continuing Professional Education

If you have any questions regarding: Continuing Education please send an e-­‐mail to: joseph.bova@liu.edu or luz.lugo@liu.edu
Long Island University College of Pharmacy

Pharmacy Technician Online Certificate

Looking for a growing career? The pharmacy technician occupation is one of the fastest growing in the nation, with almost 100,000 new jobs expected over the next few years. You can be prepared for these opportunities with this online program. Learn at home with a competency-based approach designed to train you as a high-quality pharmacy technician. After completing the certificate program, you'll be prepared to earn national certification, get a new job and earn a great salary in either a reta...
California State University San Bernardino

HIV/AIDS 1 Hours Update

Target Audience: This course is designed to provide HIV/AIDS continuing education for physicians, physician assistants, pharmacists, nurses, and other health professionals. This course is designed to meet the 1 hour HIV/AIDS continuing education requirement for health professionals licensed in the state of Florida. Activity Description This is a 1 hour activity designed for home study by healthcare clinicians. Specifically, it meets the 1 hour HIV/AIDS continuing education for Florida heal...
AKH Inc. Advancing Knowledge in Healthcare

MyCred Presentation Portfolios for Healthcare Professionals

MyCred Portfolios are electronic credential and achievement presentation portfolios designed to store and present an individual’s educational, professional, and experiential accomplishments. MyCred Portfolios serve to educate, influence, and inspire an individual’s viewing audience leading to stronger professional relationships and positive outcomes. MyCred Portfolios offer the flexibility, scalability, and portability to support an individual throughout their continuum of education ...
MyCred.com

TA 101: Introduction to the Triple Aim for Populations

You might think we do a pretty good job of providing care to individuals with illnesses and diseases. And, by and large, we do. But it's important to take a step back and consider the factors contributing to illness. It’s important to realize that things like education, the environment, and wealth (and how it’s distributed) play an enormous role in health outcomes, too. In this course, you’ll learn that to make progress combating many of the most important threats to human health, it’s...
Institute for Healthcare Improvement

QI 202: Achieving Breakthrough Quality, Access, and Affordability

How does an organization go from providing ho-hum, average care to providing breakthrough quality, access, and affordability to patients? In this course, you’ll learn to apply a basic framework for designing, operating, and improving complex systems of care that can lead to rapid gains in performance. First, you’ll learn that while advances in technology have led to much better patient outcomes over the past few decades, they’ve also made for a much more complex health care system. That ...
Institute for Healthcare Improvement

PFC 102: Dignity and Respect

What does it mean to treat patients and families with dignity and respect? It means that health care providers listen to and honor patient and family perspectives and choices. Providers incorporate patient and family knowledge, values, beliefs, and cultural background into the planning and delivery of care. Providers anticipate patient and family needs, and meet those needs in a clean, safe environment. The health care team provides emotional support to patients and families, and strives to al...
Institute for Healthcare Improvement

QI 102: How to Improve with the Model for Improvement

The Model for Improvement, developed by a group called Associates in Process Improvement, is simple to understand and apply. But it’s powerful. This course will teach you how to use the Model for Improvement to improve everything from your tennis game to your hospital’s infection rate. You’ll learn the basic steps in any improvement project: setting an aim, selecting measures, developing ideas for changes, and testing changes using Plan-Do-Study-Act (PDSA) cycles. As you go along, you’...
Institute for Healthcare Improvement

QI 101: Introduction to Health Care Improvement

Serious errors occur at the best hospitals and clinics — despite the best efforts of talented and dedicated providers. As the Institute of Medicine (IOM) declared in 2001, in words that still ring true, “Between the health care we have and the care we could have lies not just a gap, but a chasm.” This course launches you on your journey to becoming a health care change agent. First, you’ll get a high-level picture of the current quality of care in the United States and other nation...
Institute for Healthcare Improvement

PS 104: Teamwork and Communication in a Culture Of Safety

Effective teamwork and communication are critical parts of the design of safe systems. In this course, you’ll learn what makes an effective team through case studies from health care and elsewhere. You’ll analyze the effects of individual behavior for promoting teamwork, communication, and a culture safety. Finally, you’ll learn several essential communication tools, such as briefings, SBAR, and critical language. After completing this course, you will be able to: 1.Explain why effe...
Institute for Healthcare Improvement

PS 103: Human Factors and Safety

This course is an introduction to the field of human factors: how to incorporate knowledge of human behavior in the design of safe systems. You’ll explore case studies to analyze the human factors issues involved in health care situations. And you’ll learn how to use human factors principles to design safer systems of care — including the most effective strategies to prevent errors and mitigate their effects. Finally, you’ll learn how technology can reduce errors — even as, in some c...
Institute for Healthcare Improvement

PS 102: From Error to Harm

This course provides an overview of the key concepts in the field of patient safety. You’ll learn the relationship between error and harm, and how unsafe conditions and human error lead to harm — through something called the Swiss cheese model. You’ll learn how to classify different types of unsafe acts that humans commit, including error, and how the types of unsafe acts relate to harm. Finally, you’ll learn about how the field of patient safety has expanded its focus from reducin...
Institute for Healthcare Improvement

PS 101: Introduction to Patient Safety

No one embarks on a health care career intending to harm patients. But much too often, patients die or suffer injuries from the care they receive. In this course, you’ll learn why becoming a student of patient safety is critical for everyone involved in health care today. First, you’ll learn about the human and financial toll of medical error around the world. Next, you’ll learn the basics of the psychology of error and try your hand at identifying unsafe acts in real health care cases. ...
Institute for Healthcare Improvement

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